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Privacy Policy

A legal disclaimer

Astley Handyman Services ("Company", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide through our website, astleyhandymanservices.ca (the "Website").

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or contact us regarding our services.

By using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Full name

  • Email address

  • Telephone number

  • Property address

  • Mailing address

  • Project details

  • Service requests

  • Photos or documents submitted by you

  • Any information you provide through contact forms, quote requests, email, or telephone communications

 

 

2. Automatically Collected Information

 

When you visit our Website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Date and time of visits

  • Referring websites

  • General geographic location

This information helps us improve Website performance and user experience.

3. How We Use Your Information

 

We may use your information to:

  • Respond to inquiries

  • Provide estimates and quotations

  • Schedule services

  • Communicate regarding projects

  • Process payments

  • Improve our services

  • Improve Website functionality

  • Maintain business records

  • Comply with legal obligations

  • Prevent fraud and misuse

We only collect information reasonably necessary for these purposes.

 

 

4. Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to improve functionality and analyze Website traffic.

Cookies may be used to:

  • Remember user preferences

  • Measure Website performance

  • Improve navigation

  • Analyze visitor behavior

You may disable cookies through your browser settings; however, some Website features may not function properly.

5. Analytics and Advertising

 

We may use third-party services such as:

  • Google Analytics

  • Google Ads

  • Meta (Facebook) Advertising

  • Other analytics or advertising platforms

These services may collect information regarding Website usage through cookies and similar technologies.

Such providers operate under their own privacy policies.

6. How We Share Information

 

We do not sell, rent, or trade personal information.

We may share information only when necessary with:

  • Payment processors

  • Software providers

  • Website hosting providers

  • Accounting professionals

  • Legal advisors

  • Government authorities when required by law

Information is shared only to the extent necessary for legitimate business operations.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Provide services

  • Maintain business records

  • Meet legal obligations

  • Resolve disputes

  • Enforce agreements

When information is no longer required, it will be securely deleted or anonymized where reasonably practicable.

8. Security

We take reasonable administrative, technical, and physical safeguards to protect personal information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Disclosure

  • Alteration

  • Destruction

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

 

Subject to applicable laws, you may have the right to:

  • Request access to personal information we hold about you

  • Request corrections to inaccurate information

  • Withdraw consent where applicable

  • Request deletion of information where legally permitted

Requests may be submitted using the contact information below.

 

10. Third-Party Websites

 

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of third-party websites.

Users should review the privacy policies of those websites independently.

 

 

11. Children's Privacy

 

Our Website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child, we will take reasonable steps to remove it.

 

 

12. Compliance with Canadian Privacy Laws

Astley Handyman Services endeavors to comply with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.

 

 

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes become effective immediately upon posting on the Website.

Your continued use of the Website after updates are posted constitutes acceptance of the revised policy.

 

 

14. Contact Information

Email: AHS.inc2026@gmail.com | C: 613.614.9429

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